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Simply picking up the phone and calling your favorite local eatery to put in a takeout order saves that local business anywhere from 15-30 percent (Opens in a new tab) of the entire bill. GrubHub, however, makes a profit by charging hefty commissions to small businesses for its services as a middle man. The ease of ordering delivery online through a mobile application from your favorite local food joint has been enticing for many app-savvy consumers: GrubHub recently announced (Opens in a new tab) it made $1.3 billion in revenue last year.
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Many of the third-party food delivery services that have blown up over the past few years, like Seamless and MenuPages, are owned by a parent company, GrubHub, which offers its own similar service.
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Uber and Lyft have coronavirus tips for drivers, but not health insurance or paid sick days So, what’s my resistance to using Seamless? Necessity is the mother of invention, though, so I've found a way to use it to help me support local restaurants, and I haven’t paid Seamless a cent. Despite my distaste for the company, in recent days, I’ve found myself opening Seamless whenever I’m looking to order takeout because it has the most up to date information about which restaurants are open and when. until I found I had to during the pandemic. I’ve never been a fan of online food delivery companies and I don’t use them. Naturally, hungry New Yorkers who are sheltering in place are firing up their Seamless apps and ordering delivery. That means takeout food has come through as a lifesaver over these past few weeks. Grocery delivery services are fully booked a week out.
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Local supermarkets are packed, with hours-long lines just to enter, where you find the items you need are out of stock. It makes sense in New York especially, where some of us live in apartments so small, we don’t even have kitchens. While you can’t sit down at a restaurant, eateries can, thankfully, still offer takeout. As in many cities, every business except those deemed essential has closed in New York City amid the coronavirus pandemic.
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